Question 1

How long does it take to get started?

Accepted Answer

You can be up and running in minutes. Simply upload your documents, and Findable will automatically organize and index them. No training, templates, or file cleanup required.

Question 2

Do I need to organize my files before uploading?

Accepted Answer

Not at all! That's the beauty of Findable. Upload your documents in any state - messy folders, cryptic filenames, whatever you have. Our AI will automatically organize, categorize, and suggest better names for everything.

Question 3

Can I try Findable before committing?

Accepted Answer

Yes! You can book a demo to see Findable in action with your own documents.

Question 4

What types of documents can Findable process?

Accepted Answer

Findable can process all common document formats including PDFs, Word documents, Excel spreadsheets, images, CAD files (DWG, DXF, IFC), and more. Our AI can extract information from scanned documents, blueprints, and even handwritten notes.

Question 5

How does the AI search work?

Accepted Answer

Our AI uses advanced natural language processing to understand your questions and find relevant information across all your documents. It can handle typos, alternative terminology, and even project-specific language to deliver accurate results.

Question 6

What languages does Findable support?

Accepted Answer

Findable supports English, Norwegian, Swedish, Danish, and several other European languages. The AI can understand and search documents in multiple languages simultaneously.

Question 7

Is my data secure?

Accepted Answer

Absolutely. Findable is ISO/IEC 27001:2022 certified and uses bank-level encryption for all data. Your documents are stored securely in compliance with GDPR and other international standards. We never share your data with third parties.

Question 8

Where is my data stored?

Accepted Answer

Data is stored in secure, GDPR-compliant data centers within the EU. Enterprise customers can choose specific regions or opt for on-premise deployment.

Question 9

How does pricing work?

Accepted Answer

Findable uses building-centric pricing with usage-based document processing. You pay a base fee for the number of buildings you manage, plus a per-document fee for AI processing.

Question 10

What kind of support do you offer?

Accepted Answer

We provide comprehensive support including documentation, video tutorials, and direct support from our team. Professional customers get priority email support. Enterprise customers receive 24/7 support and dedicated account management.

Frequently Asked Questions

Getting Started

Features & Capabilities

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